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Frequently Asked Questions 

General Product Questions

What is Traditional Chinese Medicine?

Traditional Chinese Medicine (TCM) is a holistic healing system that’s been practiced for more than 3,000 years. It focuses on restoring balance and harmony in the body to support long-term wellness. Rather than just treating symptoms, TCM addresses the root causes of imbalance through gentle, time-tested methods like acupuncture, herbal remedies, dietary therapy, and mindful movement practices such as Tai Chi and Qi Gong.

What are adaptogens and how do they work?

Adaptogens are natural herbs that may help support your body's response to stress. IN Total Wellness formulas feature traditional adaptogenic herbs like eleuthero root, rhodiola, and mimosa tree bark that have been used for centuries in traditional wellness practices. These plant-based ingredients are carefully sourced and formulated to support your daily wellness routine.

How long does it take to see results from herbal supplements?

Individual results may vary, but many customers report noticing effects within 15-30 minutes of drinking the IN TOTAL WELLNESS products. Herbal supplements work gradually to support your body's natural processes. For best results, we recommend taking your IN Total Wellness formula consistently as directed and maintaining healthy lifestyle habits.

Are IN TOTAL WELLNESS products safe for daily use?

Yes, our formulas are designed for daily use when taken as directed. All IN Total Wellness products are manufactured in FDA- egistered, GMP-certified facilities and undergo third-party testing for purity and potency. However, we recommend consulting with your healthcare provider before starting any new supplement regimen.

What makes IN TOTAL WELLNESS different from other supplement brands?

IN TOTAL WELLNESS focuses on intentional, intelligent wellness through:
• Clean, plant-based formulations with clinically-studied ingredients
• Traditional herbal wisdom combined with modern nutritional science
• Transparent labeling with no hidden additives or fillers
• GMP-certified manufacturing and third-party testing
• Purposeful formulations targeting specific wellness areas

Are IN TOTAL WELLNESS products made in the USA?

Yes, we manufacture all of our products in Tampa, Florida under rigid quality-control standards, rigorous, independent, 3rd party testing procedures and with state-of-the-art technology.

Can children take IN TOTAL WELLNESS products?

We recommend starting with a small dose.  If no allergies are detected, then give a full dose of IN TOTAL WELLNESS products to children ages 12 and over. Children under age 12 can also take IN TOTAL WELLNESS products - simply cut the dosage in half.

Dosage & Usage Questions

How should I take my IN TOTAL WELLNESS products?

Each product includes detailed usage instructions on the label. Simply open the pouch and mix 1 level scoop in 10-12 oz of hot or cold water.  Use less water if you prefer your IN TOTAL WELLNESS to taste sweeter, and more water if you prefer less sweetness. To get the maximum effect of your product, be sure to drink the whole dose at one time, vs. sipping. 
IN PEACE:Take one scoop preferably in the morning or as needed. You can take up to 3 doses per day. Each dose lasts for approximately 6-8 hours. You can start your day with one scoop and then take as needed throughout the day.
IN MOTION:Take one scoop 30 minutes before physical activity or as directed. You can take up to 3 doses per day. Each dose lasts for approximately 6-8 hours. You can start your day with one scoop, or take a dose before starting physical activity, and then take as needed throughout the day.
IN DREAM: Use one scoop 30-60 minutes before bedtime

Can I take multiple IN TOTAL WELLNESS products together?

Our formulas are designed to complement each other.

What if I forget to take my IN PEACE, IN MOTION or IN DREAM?

If you miss a dose, simply take your next scheduled dose. Don't double up to make up for missed doses. Consistency is key with Traditional Chinese Medicine and IN TOTAL WELLNESS products, so try to establish a routine that works for your lifestyle.

Are IN TOTAL WELLNESS products safe for daily use?

Yes, our formulas are designed for daily use when taken as directed. All IN Total Wellness products are manufactured in FDA- egistered, GMP-certified facilities and undergo third-party testing for purity and potency. However, we recommend consulting with your healthcare provider before starting any new supplement regimen.

Ingredients & Safety

Where do you source your ingredients?

We source our botanical ingredients from trusted suppliers who meet our strict quality standards. Our herbs are ethically and sustainably sourced, and we prioritize wildcrafted ingredients when possible.

Are your products tested for purity and potency?

Yes, every batch of IN TOTAL WELLNESS products undergoes comprehensive third-party testing for:
• Heavy metals and contaminants
• Microbial safety
• Ingredient identity and potency
• Pesticide residues
We maintain certificates of analysis for transparency and quality assurance.

Do your products contain any common allergens? 

Our products are formulated to be free from major allergens including gluten, dairy, soy, and nuts. However, they are manufactured in facilities that may process these allergens. If you have allergies to mushrooms, you should avoid taking IN PEACE and IN DREAM. If you have allergies to grasses, you should avoid taking IN TOTAL WELLNESS products. Always check individual product labels for specific allergen information and consult your healthcare provider if you have severe allergies.

Are IN TOTAL WELLNESS products vegan and non-GMO?

Yes, all IN TOTAL WELLNESS products are vegan and are non-GMO. There are no genetically modified organisms in our products.

Do IN TOTAL WELLNESS products contain artificial sweeteners?

Each product is sweetened naturally and does not contain artificial sweeteners or colors. We use Monk Fruit, a melon that has been used in Traditional Chinese Medicine for centuries, as a sweetener that doesn't raise blood sugar levels. We also use Stevia, which is natural and plant-derived and has been used for centuries as a sweetener.

Are there added sugars in IN TOTAL WELLNESS products?

There are no added sugars in the products. The 4-5 grams are naturally occurring from the ingredients in the products.

Safety & Interactions

Can I take herbal supplements while pregnant or nursing?

We recommend consulting with your healthcare provider before using any supplements during pregnancy or nursing. While our ingredients are natural, individual needs vary during these special times, and your healthcare provider can best advise what's appropriate for your situation.

Do herbal supplements interact with medications?

Some herbal ingredients may interact with medications. We strongly recommend consulting with your healthcare provider or pharmacist before adding any supplements to your routine, especially if you take prescription medications, have health conditions, or are scheduled for surgery.

Are there any side effects from IN TOTAL WELLNESS products?

Our products are generally well-tolerated when used as directed. Some individuals may experience mild digestive upset when starting new supplements. If you experience any adverse reactions, discontinue use and consult your healthcare provider. Start with smaller serving sizes if you have sensitive digestion.

Sleep & Rest Support

What natural ingredients help with sleep?

Traditional herbs like passionflower, lemon balm, and chamomile have been used for centuries to support relaxation and healthy sleep patterns. IN DREAM combines these time-tested botanicals in a convenient, science-backed formula designed to support your natural sleep cycle.

How is herbal sleep support different from melatonin?

Herbal sleep support works with your body's natural relaxation processes rather than introducing synthetic hormones. While melatonin directly affects sleep-wake cycles, herbal ingredients like those in IN DREAM support overall relaxation and may help ease the transition to sleep naturally.

Can I use natural sleep aids every night?

IN DREAM is formulated for regular use as part of a healthy bedtime routine. Unlike some sleep aids, our herbal formula supports your body's natural sleep processes without creating dependency. However, if sleep issues persist, consult with a healthcare provider to address underlying causes.

Stress & Anxiety Support

What herbs help with stress and anxiety naturally?

Adaptogenic herbs like like eleuthero root, rhodiola, and mimosa tree bark have traditional use for supporting the body's stress response. IN PEACE combines these research-backed botanicals to help support emotional balance and resilience during challenging times.

How quickly do adaptogens work for stress?

Adaptogenic herbs typically work gradually, with some people noticing subtle effects within days and more pronounced benefits after 2-4 weeks of consistent use. Unlike pharmaceutical interventions, adaptogens support your body's natural stress management systems rather than providing immediate sedation.

Can natural stress support replace therapy or medication?

Herbal stress support is designed to complement, not replace, professional mental health care. If you're experiencing persistent anxiety or stress that interferes with daily life, we recommend working with a qualified healthcare provider or mental health professional alongside any wellness supplements.

Pain & Recovery Support

What natural ingredients help with inflammation?

Traditional herbs like turmeric, ginger, and boswellia have been used for centuries to support the body's healthy inflammatory response. IN MOTION combines these time-tested botanicals with modern nutritional science to support recovery and comfort.

How do herbal pain relief supplements work?

Herbal pain support works by providing compounds that may help support your body's natural inflammatory response and comfort mechanisms. Unlike synthetic pain relievers, herbal ingredients work gradually with your body's processes to support overall wellness and recovery.

Can I use natural pain relief with other treatments?

Many people successfully incorporate herbal wellness support alongside other treatments, but it's essential to coordinate with your healthcare provider. Some herbs may interact with medications, so professional guidance ensures safe and effective integration of natural and conventional approaches.

Does IN MOTION help with menstruation-related symptoms like cramps, lower back pain, etc.?

Although we cannot claim that our products cure or treat diseases and ailments, we do have customers who have told us that they have had positive results using IN MOTION to help with their menstrual symptoms. They tell us that they got relief quickly and that relief was long-lasting.  

Does IN MOTION help with headaches and migraines?

Although we cannot claim that our products cure or treat diseases and ailments, we do have customers who have told us that they have had positive results using IN MOTION to help with headaches and migraines. They tell us that they got relief quickly and that relief was long-lasting.

Ordering & Shipping

How quickly will I receive my order?

Standard shipping typically takes 3-5 business days within the continental US. We offer expedited shipping options at checkout for faster delivery. Orders placed before 2 PM ET on weekdays typically ship the same day. 

Do you offer international shipping?

Currently, we ship within the United States only. We're working to expand international shipping and will update customers when this becomes available.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact our customer service team within 30 days for a full refund or exchange.

Subscriptions & Savings

Do you offer subscription discounts?

Yes! Our subscription program offers 20% savings on every order plus free shipping. You can easily modify, pause, or cancel your subscription anytime through your customer account.

How do I modify my subscription?

Log into your customer account to modify delivery frequency, update products, or change your address. You can also contact our customer service team at support@intotalwellness.com for assistance with subscription changes.

Customer Support

How can I contact customer service?

You can reach our wellness support team in whatever way is most convenient for you:
Email:support@intotalwellness.com (expect a response within 48 hours)
Phone:Call toll free 1-800-398-9301 (Monday-Friday, 9 AM - 6 PM EST)
Live chat:Available on our website during business hours

Do you have a satisfaction guarantee?

Absolutely. We stand behind our products with a 30-day satisfaction guarantee. Our goal is to support your wellness journey, and if our products don't meet your expectations, we'll make it right.