Frequently Asked Questions
General Product Questions
What is Traditional Chinese Medicine?
Traditional Chinese Medicine (TCM) is a holistic healing system that’s been practiced for more than 3,000 years. It focuses on restoring balance and harmony in the body to support long-term wellness. Rather than just treating symptoms, TCM addresses the root causes of imbalance through gentle, time-tested methods like acupuncture, herbal remedies, dietary therapy, and mindful movement practices such as Tai Chi and Qi Gong.
What are adaptogens and how do they work?
Adaptogens are natural herbs that may help support your body's response to stress. IN TOTAL WELLNESS formulas feature traditional adaptogenic herbs like eleuthero root, rhodiola, and mimosa tree bark that have been used for centuries in traditional wellness practices. These plant-based ingredients are carefully sourced and formulated to support your daily wellness routine.
How long does it take to see results from herbal supplements?
Everyone responds differently to herbal supplements, and the time it takes to notice benefits can vary. Consistency is an important part of any wellness routine. We recommend taking your IN TOTAL WELLNESS formula regularly, as directed, and allowing time to discover how it fits into your everyday well-being.*
Are IN TOTAL WELLNESS products safe for daily use?
Yes, our formulas are designed for daily use when taken as directed. All IN TOTAL WELLNESS products are manufactured in FDA- registered, GMP-certified facilities and undergo third-party testing for purity and potency. However, we recommend consulting with your healthcare provider before starting any new supplement regimen.
What makes IN TOTAL WELLNESS different from other supplement brands?
IN TOTAL WELLNESS focuses on intentional, intelligent wellness through:
• Clean, plant-based formulations with clinically-studied ingredients
• Traditional herbal wisdom combined with modern nutritional science
• Transparent labeling with no hidden additives or fillers
• GMP-certified manufacturing and third-party tested ingredients
• Purposeful formulations targeting specific wellness areas
Are IN TOTAL WELLNESS products made in the USA?
Yes, we manufacture all of our products in Tampa, Florida under rigid quality-control standards, rigorous, independent, 3rd party testing procedures and with state-of-the-art technology.
Can children take IN TOTAL WELLNESS products?
We recommend consulting your child's pediatrician or healthcare provider before giving them any IN TOTAL WELLNESS herbal supplements. Because children's needs and sensitivities can differ from those of adults, a healthcare professional can help determine whether a product is appropriate for your child.
Dosage & Usage Questions
How should I take my IN TOTAL WELLNESS products?
Each product includes detailed usage instructions on the label. Simply open the pouch and mix 1 level scoop in 10-12 oz of hot or cold water. Use less water if you prefer your IN TOTAL WELLNESS to taste sweeter, and more water if you prefer less sweetness. To get the maximum effect of your product, be sure to drink the whole dose at one time, vs. sipping.
• IN PEACE:Take one scoop preferably in the morning or as needed. You can take up to 3 doses per day. Each dose lasts for approximately 6-8 hours. You can start your day with one scoop and then take as needed throughout the day.
• IN MOTION:Take one scoop 30 minutes before physical activity or as directed. You can take up to 3 doses per day. Each dose lasts for approximately 6-8 hours. You can start your day with one scoop, or take a dose before starting physical activity, and then take as needed throughout the day.
• IN DREAM: Use one scoop 30-60 minutes before bedtime
Can I take multiple IN TOTAL WELLNESS products together?
Yes! Our formulas are designed to complement each other.
What if I forget to take my IN PEACE, IN MOTION or IN DREAM?
If you miss a dose, simply take your next scheduled dose. Don't double up to make up for missed doses. Consistency is key with Traditional Chinese Medicine and IN TOTAL WELLNESS products, so try to establish a routine that works for your lifestyle.
Are IN TOTAL WELLNESS products safe for daily use?
Yes, our formulas are designed for daily use when taken as directed. All IN Total Wellness products are manufactured in FDA- registered, GMP-certified facilities and undergo third-party testing for purity and potency. However, we recommend consulting with your healthcare provider before starting any new supplement regimen.
Ingredients & Safety
Where do you source your ingredients?
We source our botanical ingredients from trusted suppliers who meet our strict quality standards. Our herbs are ethically and sustainably sourced, and we prioritize wildcrafted ingredients when possible.
Are your products tested for purity and potency?
Yes, every batch of IN TOTAL WELLNESS products undergoes comprehensive third-party testing for:
• Heavy metals and contaminants
• Microbial safety
• Ingredient identity and potency
• Pesticide residues
We maintain certificates of analysis for transparency and quality assurance.
Do your products contain any common allergens?
Our products are formulated to be free from major allergens including gluten, dairy, soy, and nuts. However, they are manufactured in facilities that may process these allergens. If you have allergies to mushrooms, you should avoid taking IN PEACE and IN DREAM. If you have allergies to grasses, you should avoid taking IN TOTAL WELLNESS products. Always check individual product labels for specific allergen information and consult your healthcare provider if you have severe allergies.
Are IN TOTAL WELLNESS products vegan and non-GMO?
Yes, all IN TOTAL WELLNESS products are vegan and are non-GMO. There are no genetically modified organisms in our products.
Do IN TOTAL WELLNESS products contain artificial sweeteners?
Each product is sweetened naturally and does not contain artificial sweeteners or colors. We use Monk Fruit, a melon that has been used in Traditional Chinese Medicine for centuries, as a sweetener that doesn't raise blood sugar levels. We also use Stevia, which is natural and plant-derived and has been used for centuries as a sweetener.
Are there added sugars in IN TOTAL WELLNESS products?
There are no added sugars in the products. The 4-5 grams are naturally occurring from the ingredients in the products.
Safety & Interactions
Can I take herbal supplements while pregnant or nursing?
We recommend consulting with your healthcare provider before using any supplements during pregnancy or nursing. While our ingredients are natural, individual needs vary during these special times, and your healthcare provider can best advise what's appropriate for your situation.
Do herbal supplements interact with medications?
Some herbal ingredients may interact with medications. We strongly recommend consulting with your healthcare provider or pharmacist before adding any supplements to your routine, especially if you take prescription medications, have health conditions, or are scheduled for surgery.
Are there any side effects from IN TOTAL WELLNESS products?
Our products are generally well-tolerated when used as directed. Some individuals may experience mild digestive upset when starting new supplements. If you experience any adverse reactions, discontinue use and consult your healthcare provider. Start with smaller serving sizes if you have sensitive digestion.
Sleep & Rest Support
What natural ingredients help support restful sleep?
Traditional herbs such as jujube seed, mimosa bark, and biota seed have a long history of use in Traditional Chinese Medicine. IN DREAM brings together these and other complementary botanicals in an easy-to-mix formula thoughtfully crafted to support relaxation and restful sleep.*
How is herbal sleep support different from melatonin?
Melatonin is a hormone that helps regulate the body's sleep-wake cycle. IN DREAM takes a different approach, combining traditional herbs inspired by Traditional Chinese Medicine to support relaxation and restful sleep, without added melatonin.* It's a simple way to incorporate herbal wellness into your nighttime routine.
Can I take herbal sleep supplements every night?
IN DREAM is designed to fit into your bedtime routine. We recommend following the directions on the product label and consulting your healthcare provider if you have questions about regular use, take medications, or experience ongoing sleep difficulties.
Stress & Emotional Support
What herbs help with stress and anxiety naturally?
Herbs such as rhodiola, schisandra, and mimosa bark have a long history of use in traditional wellness practices. IN PEACE brings together nine botanicals inspired by Traditional Chinese Medicine, thoughtfully selected to support a healthy response to everyday stress, calm, and emotional balance.*
How long does it take to notice benefits from adaptogens?
Everyone responds differently to herbal supplements, and the time it takes to notice benefits can vary. Consistency is an important part of a wellness routine. We recommend enjoying IN PEACE regularly, as directed, and giving yourself time to discover how it fits into your everyday well-being.*
Can I take IN PEACE alongside medications or other treatments?
If you're taking medication or receiving treatment for a health condition, we recommend consulting your healthcare provider before adding IN PEACE to your routine. Some herbal ingredients may interact with medications, so it's important to make sure the formula is appropriate for your individual needs.
Mobility & Joint Support
What natural ingredients help with inflammation?
Botanicals such as turmeric, ginger, and frankincense (boswellia) have a long history of use in traditional wellness practices. IN MOTION brings together these and other complementary herbs inspired by Traditional Chinese Medicine to support healthy movement and everyday comfort.*
How do herbal pain relief supplements support mobility and joint comfort?
Herbal supplements can be part of a holistic approach to maintaining mobility and joint comfort. IN MOTION combines thoughtfully selected botanicals traditionally used to support the body's healthy inflammatory response, comfortable movement, and overall well-being.*
Can I take IN MOTION alongside other medications or treatments?
If you're taking medication or receiving treatment for a health condition, we recommend consulting your healthcare provider before adding IN MOTION to your routine. Some herbal ingredients may interact with medications, so it's important to make sure the formula is appropriate for your individual needs.
Ordering & Shipping
How quickly will I receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We offer expedited shipping options at checkout for faster delivery. Orders placed before 2 PM ET on weekdays typically ship the same day.
Do you offer international shipping?
Currently, we ship within the United States only. We're working to expand international shipping and will update customers when this becomes available.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact our customer service team within 30 days for a full refund or exchange.
Subscriptions & Savings
Do you offer subscription discounts?
Yes! Our subscription program offers 20% savings on every order plus free shipping. You can easily modify, pause, or cancel your subscription anytime through your customer account.
How do I modify my subscription?
Log into your customer account to modify delivery frequency, update products, or change your address. You can also contact our customer service team at support@intotalwellness.com for assistance with subscription changes.
Customer Support
How can I contact customer service?
You can reach our wellness support team in whatever way is most convenient for you:
• Email:info@intotalwellness.com (expect a response within 48 hours)
• Phone:Call toll free 1-800-398-9301 (Monday-Friday, 9 AM - 6 PM EST)
• Live chat:Available on our website during business hours
Do you have a satisfaction guarantee?
Absolutely. We stand behind our products with a 30-day satisfaction guarantee. Our goal is to support your wellness journey, and if our products don't meet your expectations, we'll make it right.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.